Terms & Conditions


The following General Terms and Conditions (GT&Cs) apply exclusively for all orders in this online-shop (www.haalu.de).

Offer, conclusion of the contract

Contractual partner of the customer is haalu.

The offers in our online-shop do not constitute legally binding offers; they are non-binding requests for customers to submit purchase proposals.

The customer can change the items in his shopping cart before submitting a legally binding offer for the purchase of the goods in the shopping cart. The customer submits a legally binding offer by clicking the buy-buttom.

Orders are confirmed via E-Mail (right after the order was sent out).

At which time the customer enters into a contract with haalu depends on the chosen payment method:

  • PayPal

During the buying process you will be redirected to the PayPal website. There you will be able to log into your PayPal account to pay for your order. After submitting your order in our shop we will request PayPal to initiate the money transaction – by doing so we accept your offer and enter into a contract with you.

Contract Language, Contract text

Entering into a contract can be carried out in English and German.

We save the contract text and send you the order details and Terms & Conditions via E-Mail. You can also review and download the Terms & Conditions on this site. You can review your previous orders in the customer account.

Delivery Physical Products

If you purchase a physical product you have to pay shipping costs in addition to the product prices. You can look up the shipping costs on the product pages or on the shipping page.

We only offer delievery, you can’t pick up the goods in person.

Delievery to parcel boxes is not possible.

Orders that are shipped to countries outside of Germany may be subject to the customs fees, taxes and import duties of the country to which you have your order shipped. These charges are always the recipient’s responsibility. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. You should contact your local customs office for further information on your country’s custom policies and fees based on your order’s total purchase price.
Delivery Digital Products (eBooks)

The purchased item shall be provided to the customer for download as an eBook (PDF file format). A PDF is a file that is not copy-protected. To this end, haalu sends the customer a link via the email address specified by the customer. The link is available to the customer for an unlimited period of time, however, haalu reserves the right to deactivate the link after a certain period of time, however, no earlier than one month after it is initially sent. The customer shall therefore be requested to download the files immediately. In addition, the purchased eBook can be found in the customer’s account and can be downloaded there as many times as the customer wishes.

In order to be able to read the eBooks, the customer must have installed suitable reading software (Adobe Reader, available for Windows and Mac), known as an eBook reader. Using the eBook reader, the customer can also print out the eBook. The provision of the eBook reader itself is not haalu’s responsibility. Additional shipping costs will not be incurred. All telecommunications fees incurred for the download shall be paid by the customer.


In our shop we accept the following forms of payment:

  • PayPal

During the buying process you will be redirected to the PayPal website. There you will be able to log into your PayPal account to pay for your order. To pay for the order you will have to be registrated with PayPal (or registrate with PayPal) to legitimate your payment data and confirm the money order to us.

After submitting your order in our shop we will request PayPal to initiate the money transaction.

Immediately afterwards the mony transaction will be automatically carried out by PayPal. You receive more details about this during the buying process.

The seller is liable for any defects as to quality or any defects of title of delivered articles according to the applicable statutory regulations.

Any additional warranties only apply if they have been explicitly included in the written product description.


The seller, his legal representatives and vicarious agents are liable for damages

  • in case of injury to life, body or health,
  • in case of intentional or grossly negligent breach of duty,
  • in case of guarantee, only if explicitely agreed on or
  • according to the Product Liability Act.

In case of violations of significant contractual obligations we are liable (limited to typical, forseeable damages).

Significant contractual obligations (cardinal obligations) are such contractual obligations which are essential for the correct execution of the agreement; the customer does and should be able to trust that compliance with these obligations is implicit. Typical foreseeable damages are those designated by the protective purpose of the respective violated contractual clause. Claims to compensation are excluded.

Currently available technologies cannot guarantee uninterrupted and error-free data communication via the Internet.  Therefore, we are not liable for continuous, uninterrupted availability of our online shop.

Usage Rights Digital Products (eBooks)

By providing the download of a purchased item, haalu does not grant the customer any ownership rights. By providing the download, haalu grants the customer a basic, non-transferable right to reproduce the item, without sub-licenses, for personal use in the production of the respective textiles.

In addition, the customer is not permitted to edit or modify, reproduce, distribute, issue and/or publicly display the item acquired by way of download, with the exception of uses permitted by copyright laws. In particular, the customer is prohibited from making the item publicly accessible on the Internet or on other networks.

Power of Revocation

In case of a contract for the supply of digital content not located on a tangible medium the right of revocation expires when we have started the execution of the contract, after you have explicitly agreed to the fact that our services begin during the cancellation period and that you lose your right to revoke the contract as soon as we start executing the contract.

You can find more information regarding the power of revocation under “Power of Revocation” (at the bottom of our website).

Applicable Law

All disputes resulting from the legal relationship between the customer and haalu are subject to the laws of the Federal Republic of Germany. For consumers, this choice of law applies as long as the protection granted is not revoked due to mandatory provisions of the laws of the state in which the consumer is domiciled. The UN Sales Convention does not apply. If the private end consumer does not reside within the European Union, our registered office is the place of jurisdiction.

Dispute Settlement Proceedings

We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.